Terms of Service

Effective Date: 20/12/2024
Welcome to Taps Finance Advice Pvt. Ltd.(Taps Fintech). By accessing or using our services, including our website, mobile applications, and other digital platforms, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our services.

1. Introduction
These Terms of Service govern your use of the products, services, and website provided by Taps Fintech, a registered Small Finance Management Company in India. We offer a range of financial products, including personal loans, business loans, microfinance loans, and other services aimed at promoting financial inclusion.

2. Eligibility
To use our services, you must meet the following eligibility criteria:
You must be a resident of India.
You must be at least 18 years old at the time of application.
You must have a valid PAN card, Aadhaar, or other government-issued identification.
You must meet the creditworthiness criteria established by Taps Fintech.

3. Loan Application
Application Process: You can apply for loans through our mobile app, website, or through authorized agents. You will be required to provide personal, financial, and business-related information, including proof of income, employment, identity, and other necessary documents.
Approval and Disbursement: All loan applications are subject to approval based on our internal policies, eligibility criteria, and credit assessment procedures. Once approved, loans will be disbursed according to the terms agreed upon.
Loan Terms: The loan amount, repayment schedule, interest rates, processing fees, and other terms will be clearly outlined in the loan agreement. You agree to adhere to these terms when you accept the loan.

4. Use of Services
You agree to use our services only for lawful purposes. You may not use the platform or services to:
Violate any applicable laws or regulations.
Engage in fraudulent activities or misrepresent information.
Use the services to promote illegal or harmful activities.
Interfere with or disrupt the functioning of the website, app, or related systems.

5. Account Security
You are responsible for maintaining the confidentiality of your account login credentials and are fully responsible for all activities that occur under your account.
If you believe that your account has been compromised, you must notify us immediately.

6. Loan Repayments
Repayment Terms: Loans must be repaid according to the terms set forth in the loan agreement. Repayment schedules may be daily, weekly, or monthly, depending on the type of loan.
Late Payment Fees: If you fail to repay your loan as agreed, late payment fees or penalties may apply. Continued non-payment may result in the suspension or cancellation of your loan, and your credit history may be affected.
Prepayment: You may repay the loan in full before the scheduled due date without any prepayment penalties, unless otherwise stated in the loan agreement.

7. Fees and Charges
In addition to the interest charged on the loan, the following fees may apply:
Processing Fees: A one-time processing fee may be levied at the time of loan disbursement.
Late Payment Fees: If you miss a repayment or fail to repay on time, a late fee will be charged as per the agreement.
Other Charges: Any other charges that may apply based on the loan type or service used will be communicated clearly before you agree to the loan.

8. Privacy and Data Protection
Your use of our services involves the collection, use, and storage of your personal data. Our Privacy Policy explains how we collect, store, and protect your data. By using our services, you agree to our Privacy Policy.
We use industry-standard security protocols to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links
Our website and app may contain links to third-party websites, services, or resources. We are not responsible for the content, practices, or policies of these third-party websites. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

10. Modifications to the Terms
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our services after any modifications indicates your acceptance of the new terms.

11. Termination of Services
By You: You may terminate your account at any time by contacting customer support. However, any pending loan repayments or outstanding fees must be cleared before account termination.
By Us: We reserve the right to suspend or terminate your access to our services if we believe you have violated these terms, engaged in fraudulent activities, or failed to comply with the loan agreement.

12. Dispute Resolution
In case of any disputes or concerns regarding the services, we encourage you to contact our customer support team. If a resolution cannot be reached, the dispute will be resolved through arbitration as per the laws of India.

13. Limitation of Liability
To the extent permitted by law, Taps Fintech shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the services. We are not responsible for any errors or delays in the loan application process or any loss arising from the use of our platform.

14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Muzaffar Nagar, Uttar Pradesh, India.